Shipping method
Orders placed on business days before 5:00 PM that are in stock are shipped the same day. Shipping is free via PostNL. As soon as your repair is completed, it is also dispatched immediately.
Estimated delivery times
| Ordered on (before 5:00 PM) | Estimated delivery time |
|---|---|
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Saturday |
| Saturday | Tuesday |
| Sunday | Tuesday |
Note: The stated delivery day is an estimate. The actual delivery is subject to PostNL.
Returns
You have the right to return your order up to 14 days after receipt, without giving any reason.
Would you like to return a product? Please contact us within 14 days of receipt at info@mobielrepair.nl.
Please include the order number of your return shipment in your email. We will then send you a free shipping label, which you can use to return the product at no cost.
Once we have received the returned product in good condition, the purchase amount will be refunded to you as soon as possible.
Track your package
After shipping, you will receive an email with a Track & Trace code, allowing you to follow the status of your order. You can also find the status on your order status page.
Frequently Asked Questions
How is my order shipped?
All orders are shipped for free via PostNL. You will receive a track & trace code from us as soon as the shipment has arrived at PostNL. If you are not at home at the time of delivery, the package will go to a PostNL point near you. Your package will be kept there for two weeks; if you have not picked it up in that time, the package will be returned to MobielRepair.
Can I also pick up my order?
Certainly! If you select the pick-up option when placing your order, we will have it ready for you, provided it is in stock. We will keep you updated after the order is placed regarding when you can come to collect it.
What if the product I ordered is out of stock?
Most products on our website can be delivered to your home the next day. (or picked up in store, provided this is indicated.) Should a longer delivery time occur for your product for any reason, we will contact you as soon as possible.